Complaints
Our priority is the safe and reliable operation of your system. If you notice anything wrong, please report the problem so we can resolve it quickly and professionally.
We resolve most complaints within 48 hours
Contact us
Call our technical support on +381 69 44 99 222 and describe the problem in a few sentences. We log the report immediately and assign a specialist team.
Inspection and diagnostics
Our team of engineers and electricians carries out a full inspection and diagnostics, identifies the cause and applies remediation measures in line with our procedures.
Resolution
When the work is done we contact you to confirm the issue is resolved. If you notice anything else, tell us — we fix it right away.
